Customer Service

Your satisfaction matters to us!

Whether it is a flooding or a cold heater, at the emergency number 0176 / 61062642 you can reach one of our competent assistants 24/7, who will give advice and support.

Even faster now!! From now on, important forms are available online:

tenant information
key order
notification of defects
direct debit authorization

Furthermore, we are suggesting our customers (tenants) the following links to important institutions:

registration for electricity (Stadwerke Erfurt)
registration at GEZ (center for collection of fees)
• cable TV (ewt breitbandnetz gmbh)
cable TV (Kabel Deutschland)

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